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Delaware North

Front Desk Clerk, The Westin Buffalo

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.50 - $18.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid vacation
Paid holidays
Paid parental leave
Tuition Reimbursement
weekly pay
free shift meal
Free parking
employee discount
Travel Discounts

Job Description

Delaware North Parks and Resorts is seeking motivated Front Desk Clerks, both full-time and part-time, to join their team at The Westin Buffalo, a premier AAA Four Diamond hotel located in Buffalo, New York. Delaware North operates this luxury lifestyle hotel, which boasts well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two distinguished onsite restaurants - Patina 250 and Jake's Café. Situated within Delaware North's global headquarters building, The Westin Buffalo offers a dynamic and vibrant work environment where team members have opportunities for growth and development while being part of a global hospitality legacy with over 100... Show More

Job Requirements

  • No high school diploma or GED required
  • Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Job Qualifications

  • Good interpersonal communication skills in person and by phone
  • Previous customer service experience preferred
  • Previous front desk experience preferred
  • Ability to multitask and function professionally under pressure

Job Duties

  • Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
  • Manage cash and credit card transactions while keeping accurate paperwork
  • Resolve small guest issues immediately, delivering items to guests as needed
  • Monitor and balance the daily figures, post room and tax charges on guest accounts

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

No experience required

Job Location

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