Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $1.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development opportunities
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, known for its iconic properties and world-class service across Las Vegas, Nevada, and beyond. The company prides itself on creating remarkable experiences for guests by blending innovation, luxury, and entertainment in some of the most dynamic destinations in the world. MGM Resorts manages an extensive portfolio including destination resorts, casinos, and entertainment venues, making it a pioneer in the hospitality sector. This commitment to excellence and guest satisfaction has made MGM Resorts a top employer for those seeking a rewarding career in this exciting industry.
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Job Requirements
- High school diploma or GED required
- Ability to work varied shifts including weekends and holidays required
- Prior experience in a resort or hospitality setting preferred
- Strong interpersonal and communication skills
- Ability to handle cash and credit transactions
- Commitment to guest privacy and security
- Reliable and punctual work ethic
Job Qualifications
- High school diploma or GED
- Preferred experience in a similar resort setting
- Strong communication skills
- Ability to work varied shifts including weekends and holidays
- Customer service oriented
- Basic cash handling skills
Job Duties
- Welcome guests to the property and the MGM Resorts family by providing memorable service anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics
- Deliver a seamless and professional experience managing early and late property arrivals departures and walk-ins and all other tasks associated with guest room check-ins and check-outs
- Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting MGM Rewards enrollment and benefits to our guests
- Partner with Housekeeping and other related departments to meet guest expectations and special requests
- Ensure correct charges and credits are posted collect payments handle cash and credit transactions and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
- Control and issue keys while promoting security privacy and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish
- Perform other job-related duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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