Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
weekly pay
Employee assistance program
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Tuition Reimbursement
Job Description
Delaware North is a global hospitality and food service company with a rich legacy of over 100 years as a family-owned business. The company operates in diverse sectors including restaurants, hotels, sports venues, gaming establishments, national parks, and retail operations. With a presence spanning iconic sports arenas, casinos, and national parks, Delaware North offers vibrant, dynamic work environments that emphasize excellent customer service and professional growth. At Delaware North, the focus is on creating exceptional experiences for guests while fostering a supportive and inclusive workplace for team members. The company prides itself on its commitment to diversity and equal opportunity... Show More
Job Requirements
- Must be 18 years of age or older
- Good interpersonal communication skills in person and by phone
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED required
Job Qualifications
- Good interpersonal communication skills in person and by phone
- Previous customer service experience is beneficial
- Ability to multitask and function in a professional manner under pressure from guests and supervisors
- Must be 18 years of age or older
Job Duties
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
Job Qualifications
Experience
No experience required
Job Location
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