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Hilton Grand Vacations logo

Front Desk Clerk - Part time

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k) with Company Match
Tuition Reimbursement
Employee stock purchase plan
Travel Discounts
Employee assistance program

Job Description

Hilton Grand Vacations is a leading hospitality company specializing in timeshare resorts and vacation experiences. Our brand is recognized worldwide for delivering exceptional service and memorable guest experiences. Located in prime vacation destinations, Hilton Grand Vacations provides comfortable, spacious accommodations with a focus on family-friendly environments and exceptional amenities. The resort on the Las Vegas Strip, known as Hilton Grand Vacations on the Boulevard, offers 1228 multi-bedroom suite accommodations and stunning design elements that appeal to guests looking for a mix of comfort and luxury. At Hilton Grand Vacations, we prioritize both our guests and team members, fostering a positive... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum six months experience in front desk or guest services role
  • Excellent English communication skills
  • Ability to multitask and prioritize
  • Experience handling credit card transactions
  • Flexibility to work varied shifts including weekends and holidays
  • Physical ability to stand or walk for eight hours
  • Must be willing to comply with company policies and procedures

Job Qualifications

  • High school graduate or equivalent
  • Six months of previous front desk or guest services experience
  • Proficient English language interpersonal skills to communicate verbally and in writing with guests, owners and co-workers and fully comprehend job assignments
  • Ability to multitask responsibilities and prioritize duties
  • Experience with prior credit card transactions and data entry
  • Ability to work varying hours and shifts including weekends and public holidays
  • Ability to stand or walk for a full eight-hour shift with or without accommodations
  • Bilingual preferred but not required

Job Duties

  • Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required
  • Ensures accurate charges and credit are posted and payment is collected
  • Handles credit card and cash transactions and responsible in balancing any cash related postings
  • Issues safety deposit boxes to the guest and owner as needed and controls room key while upholding guest and owner's privacy, security and confidentiality
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets
  • Provides information on area attractions and resort amenities
  • Performs other tasks as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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