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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Discounted hotel rates
401(k) program
Paid Time Off
paid sick days
Employee Stock Purchase Program
Tuition Reimbursement
Learning and advancement opportunities
Job Description
Liberty Place Charleston, a Hilton Club, is a stunning and newly established hospitality destination featuring 100 luxurious suites. This property is uniquely situated on the historic site of the Liberty Tree, offering guests a rich blend of heritage and modern comfort. As part of the esteemed Hilton family, Liberty Place Charleston has quickly built a reputation for delivering exceptional guest experiences, supported by a team that recently earned the prestigious Connie Award for excellence. With a workforce of 55 dedicated professionals, the team's vibrant culture is marked by its commitment to being #LITWithLiberty every day, fostering a supportive and inclusive... Show More
Job Requirements
- High school diploma or equivalent experience
- additional hospitality education is a plus
- demonstrated background in a front desk or customer service position, ideally within hospitality
- excellent communication and interpersonal skills
- ability to multitask and stay organized in a fast-paced environment
- proficiency in using hotel management software and MS Office
- flexibility to work various shifts, including weekends and holidays
- strong problem-solving abilities and attention to detail
- a positive demeanor and a phenomenal teammate approach
Job Qualifications
- High school diploma or equivalent experience
- additional hospitality education is a plus
- demonstrated background in a front desk or customer service position, ideally within hospitality
- excellent communication and interpersonal skills
- ability to multitask and stay organized in a fast-paced environment
- proficiency in using hotel management software and MS Office
- flexibility to work various shifts, including weekends and holidays
- strong problem-solving abilities and attention to detail
- a positive demeanor and a phenomenal teammate approach
Job Duties
- Create a smooth, welcoming, and exceptional experience for guests at every step of their stay, from arrival to departure
- respond to guest inquiries and resolve issues promptly and courteously
- handle reservations, cancellations, and modifications efficiently
- maintain accurate records of guest accounts and transactions
- coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- promote hotel services and amenities, enhancing the guest experience
- handle cash, credit card, and other transactions with utmost accuracy
- ensure the front desk area is clean, organized, and presentable at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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