Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
Professional development opportunities
volunteer opportunities in the community
Job Description
MGM Resorts International is a globally renowned hospitality and entertainment company based in Las Vegas, Nevada. Known for its world-class resorts, casinos, and entertainment venues, MGM Resorts is dedicated to providing unforgettable experiences to guests from around the world. The company's properties offer a unique blend of luxury, excitement, and diverse entertainment options, making it a leader in the hospitality industry. MGM Resorts continually strives to uphold its reputation for excellence, focusing on innovation, guest satisfaction, and employee development. As a significant employer in the region, MGM Resorts offers a dynamic and inclusive work environment where team members can thrive... Show More
Job Requirements
- High school diploma or GED required
- Work varied shifts, to include weekends and holidays required
Job Qualifications
- High school diploma or GED
- Excellent communication and interpersonal skills
- Ability to work varied shifts including weekends and holidays
- Customer service experience preferred
- Basic computer skills
- Ability to handle cash and credit transactions responsibly
- Strong problem-solving skills
- Ability to work collaboratively with other departments
Job Duties
- Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics
- Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs
- Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting M life enrollment and benefits to our guests
- Partner with Housekeeping and other related departments to meet guest expectations and special requests
- Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
- Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish
- Perform other job-related duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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