Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Restaurant Associates is a leading provider of dining and event catering services, catering to some of the nation’s most esteemed museums, performing arts centers, and corporate clients. As a division of Compass Group, a global leader in the foodservice industry, Restaurant Associates is known for delivering exceptional culinary experiences combined with outstanding customer service. The company prides itself on creating memorable dining environments and innovative catering solutions that meet the diverse needs of its clientele. Emphasizing a dynamic and inclusive workplace, Restaurant Associates has earned recognition as a top employer, including being voted among Glassdoor’s Employee’s Choice Awards for the... Show More
Job Requirements
- Customer service experience required
- must be able to work full-time including nights and weekends
- ability to handle cash and use payment processing systems
- strong communication skills
- high school diploma or equivalent
Job Qualifications
- Customer service experience required
- ability to communicate clearly and professionally
- proficiency in handling multiple payment types
- strong interpersonal skills
- ability to multitask in a fast-paced environment
Job Duties
- Welcomes and acknowledges each guest with a smile and friendly greeting
- anticipates guests' service needs by asking questions and listening to preferences
- speaks to guests and coworkers using clear and professional language
- answers telephones using appropriate etiquette and transfers calls
- processes all guest check-ins by confirming reservations and assigning rooms
- processes payments including cash, check, debit and credit transactions
- processes all check-outs and resolves issues related to late disputed charges
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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