Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.31 - $1.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development programs
Job Description
MGM Resorts International, located in the vibrant city of Las Vegas, Nevada, is a world-renowned entertainment and hospitality company known for delivering exceptional experiences to millions of guests each year. MGM Resorts operates some of the most iconic hotels, casinos, and entertainment venues in the world, making it a leading player in the hospitality and leisure industry. Committed to innovation, diversity, and guest satisfaction, MGM Resorts offers a dynamic work environment where employees are valued and have the opportunity to grow and thrive professionally. The company prides itself on creating a culture of inclusivity, teamwork, and respect, which contributes to... Show More
Job Requirements
- High school diploma, GED or equivalent
- Ability to work varied shifts, including weekends and holidays
- Previous experience in a similar resort setting preferred
- Ability to manage cash transactions responsibly
- Strong problem-solving and communication skills
- Ability to work collaboratively with multiple departments
- Availability to work in Las Vegas, Nevada
Job Qualifications
- High school diploma, GED or equivalent
- Previous experience in a similar resort or hospitality setting preferred
- Strong communication and interpersonal skills
- Ability to work varied shifts including weekends and holidays
- Proficiency in cash handling and property management systems
- Customer service orientation with problem-solving skills
Job Duties
- Welcome guests to the property and MGM Resorts family by providing memorable service, anticipating guest needs and resolving complaints according to service standards
- Deliver a seamless and professional experience managing early and late arrivals, departures, and walk-ins
- Enhance guest experience through offering upgraded accommodations and promoting loyalty program enrollment
- Partner with Housekeeping and related departments to meet guest expectations and special requests
- Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and balance cash transactions using property procedures
- Control and issue keys while promoting security, privacy, and confidentiality of guests and providing a hassle-free experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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