Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
This opportunity is offered by a well-established hotel known for providing exceptional hospitality and guest services. The hotel prides itself on creating memorable experiences through dedicated service, comfortable accommodations, and a welcoming atmosphere. As a recognized leader in the hospitality industry, it maintains high standards to ensure every guest feels valued and cared for during their stay. The work environment is dynamic, often fast-paced, and offers the chance to be part of a professional team focused on excellence. This position falls under front office operations, a critical interface between the hotel and guests, where communication, accuracy, and efficiency are paramount.Show More
Job Requirements
- High school diploma or equivalent
- Ability to handle cash transactions accurately
- Strong communication skills
- Basic computer proficiency
- Flexibility to work varying schedules including nights, weekends, and holidays
- High work ethic and self-initiative
- Enjoys working as part of a team that provides great experiences for guests
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk or customer service preferred
- Strong communication skills
- Basic computer proficiency
- Attention to detail
- Ability to handle cash transactions accurately
- Team player mentality
- Flexibility to work varying schedules including nights, weekends, and holidays
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Location
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