Front Desk Clerk - Bilingual (Russian, Spanish, Farsi, Dari) Speakers Preferred

Sacramento, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $27.00

Work Schedule

Standard Hours

Benefits

Retirement Plan

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

Tuition Reimbursement

Job Description

Elica Health Centers is a distinguished healthcare organization committed to delivering exceptional health services to underserved populations. Rooted in a deep sense of community responsibility, Elica provides comprehensive medical care through their Community Health Clinics and innovative mobile medicine program, Health on Wheels. The organization extends its mission beyond basic healthcare by operating a Resource Center that empowers patients and community members to connect with essential resources, fostering healthier and fuller lives. Elica’s dedication to outstanding patient care and community wellness is a driving force behind their reputation as a trusted healthcare provider.

At Elica Health Centers, the work e... Show More

Job Requirements

Provide excellent customer service with respect, integrity, collaboration and service
Schedule and manage patient appointments per provider availability
Answer and direct phone calls appropriately
Complete full patient registration including scanning intake packet and IDs
Enter data into EPIC system accurately
Prepare charts with updated registration, insurance and forms
Verify patient eligibility through various sources if needed
Complete assigned inbox and workflow tasks
Collect and reconcile patient payments
Demonstrate knowledge of special programs like Every Woman Counts and Sliding Fee Discount
Hold a high school diploma or equivalent
Maintain current BLS certification
Understand and comply with HIPAA laws
Possess a valid California driver’s license and auto insurance
Provide proof of immunizations and vaccination status as required
Subject to background check and drug screening

Job Qualifications

High school diploma or equivalent
Current BLS certification required
Knowledge of modern office equipment
Familiarity with medical clinic care and procedures preferred
Understanding of HIPAA regulations
Bilingual abilities in Russian, Spanish, Farsi, Dari, or Slavic languages highly preferred
Exceptional customer service skills
Ability to maintain records and files
Proficiency in computer operation
Ability to handle physical demands of file management
Commitment to professional ethics and confidentiality

Job Duties

Register patients
Collect fees
Enter registration, intake and verify data in electronic health record system
Greet and provide excellent customer service to all clinic visitors
Assist providers with non-medical tasks
Schedule and manage patient appointments
Check voicemails and answer phone calls
Perform chart preparation and data scanning
Verify patient eligibility for programs and insurance
Collect and reconcile payments
Support enrollment in special healthcare programs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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