Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $1.00
Work Schedule
Weekend Shifts
Benefits
wellness incentive programs
Access to company hotel, food and beverage, retail, and entertainment discounts
Free Meals
Free parking
Health Insurance
Income protection benefits
professional and personal development programs
Job Description
MGM Resorts International is one of the world\'s leading entertainment and hospitality companies, headquartered in Las Vegas, Nevada. Known for its iconic resorts, casinos, and entertainment venues, MGM Resorts offers guests more than just a stay — it provides an immersive, luxurious experience that blends excitement, comfort, and world-class service. Operating multiple renowned properties such as Aria, Bellagio, Mandalay Bay, and MGM Grand, the company is dedicated to delivering exceptional guest experiences through innovation, diversity, and a strong commitment to community and sustainability. The culture at MGM Resorts promotes teamwork, inclusivity, and professional growth, making it a desirable employer for... Show More
Job Requirements
- High school diploma or GED required
- Work varied shifts, to include weekends and holidays required
- 1+ years of experience in face to face guest service preferred
Job Qualifications
- High school diploma or GED
- 1+ years of experience in face to face guest service preferred
- Excellent communication and interpersonal skills
- Ability to work varied shifts including weekends and holidays
- Strong customer service orientation
- Basic computer proficiency
Job Duties
- Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics
- Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs
- Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting M life enrollment and benefits to our guests
- Partner with Housekeeping and other related departments to meet guest expectations and special requests
- Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
- Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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