Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
paid sick days
Tuition Reimbursement
employee stock program
Discounted resort rates
Job Description
Horizon at 77th is a premier vacation destination located in the beautiful Myrtle Beach area, known for its stunning accommodations and exceptional guest services. This resort is part of the Hilton Grand Vacations (HGV) family, a leader in the vacation ownership industry with a powerful commitment to innovation, quality, and growth. HGV has earned significant industry recognition, including accolades such as being named to Newsweek's Most Loved Workplaces list in 2021, winning the Stevie American Business Awards Gold for Company of the Year in Hospitality and Leisure, and being recognized as a Top Company by LinkedIn in Travel & Hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Six months customer service experience
- Proficient English communication skills verbally and in writing
- Courteous and professional conduct
- Ability to handle difficult guests and situations
- Flexibility to adapt to schedule changes
- Ability to multitask and prioritize duties
Job Qualifications
- Six months customer service experience
- Proficient in English with ability to communicate verbally and in writing
- Courteous and professional conduct and presentation
- Ability to handle upset guests and difficult situations
- Flexibility to adapt to schedule changes and cover shifts on short notice
- Ability to multitask and prioritize duties
Job Duties
- Input information into the computerized reservations system to update and maintain records
- Access reservation system to resolve unit availability and assist guests with reservations or changes
- Generate invoices and collect monies due through the rental program and merchandise sales
- Maintain safety deposit boxes
- Receive housekeeping and maintenance requests or work orders and contact accurate departmental personnel
- Prepare and restock the front desk with supplies including arrival packets
- Provide information on attractions and resort amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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