Front Desk Clerk
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) retirement plan
Profit-sharing bonus
Holiday pay
Paid Time Off
Gas Discount
Job Description
Prairie Band Casino & Resort is a renowned entertainment and hospitality destination that offers a variety of gaming, dining, and accommodation experiences. Located in a scenic setting, this establishment blends entertainment with comfort and excellent guest service standards. The casino and resort cater to a diverse clientele and focus on creating memorable experiences through their various amenities and comprehensive guest services. As a major employer in the region, Prairie Band Casino & Resort is committed to rewarding its team members with competitive compensation packages and rewarding work environments. The resort supports its staff by offering substantial benefits and growth opportunities,... Show More
Job Requirements
- Must be 18 years of age
- High school diploma or GED
- Ability to communicate effectively both verbally and in writing
- Ability to work cooperatively with team members and supervisory staff
- Reliable work history and attendance
- Physical ability to perform job tasks including standing and walking for extended periods
- Ability to handle stressful situations and flexible scheduling
- Must be able to read, write, speak, and understand English
- Must meet appearance and behavioral standards outlined in the Team Member Handbook
Job Qualifications
- Must be 18 years of age
- High school diploma or GED
- Excellent written and verbal communication skills
- Ability to work well individually, in a team, and with supervisors
- Record of satisfactory performance and reliability in previous employment
- Experience in the hospitality industry preferred
- Prior cash handling experience preferred
- One year experience in customer service preferred
Job Duties
- Handles all guests interactions in a courteous and friendly manner
- Completes guest check-in and check-out procedures including room assignments and reassignments
- Secures payment for accommodations and provides correct change
- Handles special requests to ensure guest satisfaction
- Makes reservations and processes cancellations
- Answers guest phone calls and directs them appropriately
- Maintains a clean and orderly front desk area and lobby
- Functions as Telecommunications Service Agent, Gift Shop Attendant or RV Park Attendant when assigned
- Performs assigned training duties
- Adheres to professional appearance and attendance standards
- Complies with regulatory, departmental and company policies
- Performs other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.