Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a leading hotel management company known for its commitment to delivering exceptional guest experiences and fostering a positive work environment for its employees. With a strong presence in the hospitality industry, Concord Hospitality manages a diverse portfolio of hotels that prioritize quality, integrity, community, profitability, and fun. The company’s culture is built around these five Cornerstones, which serve as the foundation for creating a workplace where every associate is valued and respected. Concord Hospitality places a high emphasis on the growth and development of its team members, offering extensive training programs and career advancement opportunities to help... Show More
Job Requirements
- Minimum one year of hotel front desk experience
- Minimum one year of experience with Choice Advantage PMS
Job Qualifications
- Hotel front desk experience
- Knowledge of Choice Advantage PMS
Job Duties
- Assist guests efficiently, courteously and professionally at all times
- Maintain a high level of service and hospitality
- Promptly and effectively deal with guest concerns or issues to satisfaction
- Post guest charges and collect payments following cash handling procedures
- Handle guest mail and messages respecting privacy and professionalism
- Be knowledgeable of hotel brand, travel programs and special offers
- Communicate guest comments and concerns to various departments and management
- Respond quickly to incoming calls, lobby visitors and team members
- Have full knowledge of hotel safety and emergency procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter
Similar Jobs