Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a reputable and well-established hotel management company known for its commitment to quality, integrity, and community. As a leader in the hospitality industry, Concord Hospitality manages a diverse portfolio of hotels across the country, focusing on delivering exceptional guest experiences and maintaining high standards of service. The company culture is built on five cornerstone values: Quality, Integrity, Community, Profitability, and Fun. This foundation guides every aspect of the work environment, ensuring associates feel valued, respected, and supported in their professional growth. Concord Hospitality places a strong emphasis on creating a workplace where employees are not only inspired... Show More
Job Requirements
- high school diploma or equivalent
 - prior experience in hospitality or customer service preferred
 - ability to handle multiple tasks simultaneously
 - excellent verbal and written communication skills
 - strong attention to detail
 - ability to work flexible hours including weekends and holidays
 - maintain professionalism and confidentiality at all times
 - willingness to learn and adapt
 
Job Qualifications
- high school diploma or equivalent
 - prior experience in hospitality or customer service preferred
 - excellent communication and interpersonal skills
 - ability to handle multiple tasks in a fast-paced environment
 - basic computer proficiency
 - strong problem-solving skills
 - friendly and approachable demeanor
 
Job Duties
- assisting guests efficiently, courteously and professionally at all times
 - maintain a high level of service and hospitality
 - promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
 - post guest charges, collect payments and follow all cash handling procedures
 - handle guest mail and messages with respect to privacy and professionalism
 - be knowledgeable of the hotel brand and various programs including travel programs and special offers
 - be a great communicator to various departments and management on guest comments and concerns
 - respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
 - have full knowledge of hotel safety and emergency procedures
 
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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