Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.25 - $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
team environment
Job Description
AC Hotel Bentonville is a distinguished hotel located in the vibrant cityscape of Northwest Arkansas, bringing the essence of modern European-inspired hospitality to its guests. Designed with a contemporary flair, the hotel combines sleek accommodations with a welcoming, culture-driven atmosphere. Guests at AC Hotel Bentonville experience a seamless blend of style, comfort, and thoughtful service, tailored to meet the expectations of both business and leisure travelers. The hotel prides itself on its meticulous attention to detail, offering a refined ambience that cultivates a memorable stay for every visitor. At the core of its service philosophy lies a commitment to creating... Show More
Job Requirements
- Must be able to stand for long periods
- Ability to work quickly under pressure
- Excellent attendance and punctuality
- Ability to maintain confidentiality
- Ability to handle guest interactions professionally including upset guests
- High school diploma or equivalent
- Previous cashier experience
Job Qualifications
- Customer service experience preferred
- Basic accounting skills
- Ability to communicate clearly both verbally and in writing
- Strong customer-relations skills
- Professional appearance and demeanor
- Knowledge of hotel facilities and local area
- Ability to multitask effectively
- Proficient in computer keyboard and printer operation
Job Duties
- Greet all guests and visitors in a friendly and professional manner
- Register guests with advance reservations efficiently
- Accommodate and process room changes promptly
- Provide detailed information about hotel amenities and local attractions
- Settle guest accounts and process payments accurately
- Handle guest concerns empathetically and implement service recovery
- Maintain security through key control and safety protocol adherence
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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