Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.69 - $27.44
Work Schedule
Standard Hours
Benefits
Health Insurance
flexible spending accounts
401(k) Plan
Paid Time Off
Life insurance
Disability Coverage
work wellness benefits
Job Description
JW Marriott Chicago is part of Marriott International's luxury portfolio, which consists of more than 100 beautiful properties located in gateway cities and distinctive resort locations around the world. The JW Marriott brand is dedicated to providing an exceptional work experience in a luxury environment, emphasizing the holistic well-being of its associates. JW Marriott believes in prioritizing its associates because a happy team translates into happy guests. Associates at JW Marriott exhibit qualities such as confidence, innovation, genuineness, and intuition, all while upholding the legacy of the brand’s founder, J. Willard Marriott. The hotel fosters a sense of community and... Show More
Job Requirements
- high school diploma or equivalent
- ability to handle cash and payment transactions accurately
- strong interpersonal and communication skills
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects up to 10 pounds
- maintain professional appearance and confidentiality
- comply with company policies and safety regulations
Job Qualifications
- high school diploma or G.E.D. equivalent
- no prior work experience required
- no supervisory experience necessary
- professional communication skills
- ability to work in a fast-paced guest service environment
Job Duties
- process guest check-ins by confirming reservations, assigning rooms, and issuing room keys
- process payments including room charges, cash, checks, debit, and credit
- handle guest check-outs and resolve late or disputed charges
- answer and manage guest calls, messages, and requests
- coordinate with housekeeping to ensure room readiness
- communicate parking procedures and dispatch bell or valet staff
- run daily arrival and departure reports and complete cashier and closing reports
Job Qualifications
Experience
No experience required
Job Location
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