Front Desk Clerk

Pasadena, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Professional Development

Retirement Plan

Employee Discounts

Job Description

Our company is a customer-focused establishment committed to providing exceptional service and creating a welcoming environment for all visitors, customers, and staff. We pride ourselves on maintaining a professional atmosphere where communication, organization, and efficiency are prioritized. As part of our commitment to excellence, we seek diligent and personable individuals who can uphold these values and significantly contribute to our daily operations. This establishment operates as a busy office environment where the front desk acts as the initial point of contact, responsible for making positive first impressions and managing various administrative tasks essential to efficient service delivery.

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Job Requirements

High school diploma or equivalent
Previous experience in front desk or customer service roles preferred
Excellent communication and interpersonal skills
Ability to multitask and handle a busy environment effectively
Proficiency in office software and equipment operation
Strong organizational skills
Ability to maintain a professional and pleasant demeanor at all times

Job Qualifications

Possession of a high school diploma or a comparable qualification is required
Interacting with clients in person necessitates strong communication abilities
Strong interpersonal aptitude and communication proficiency are significant
Proficient in operating office equipment, including phones, printers, and computers
Proficiency in Microsoft Office Suite and/or programs for managing appointments

Job Duties

Provide courteous and professional assistance to individuals entering the premises
Effectively operate a multi-line phone system to receive and direct incoming calls with accuracy
Supervise the check-in and check-out procedures, including overseeing appointment scheduling if required
Ensure that the front desk and lobby spaces are kept clean, organized, and welcoming
Complete primary administrative duties such as data entry, filing documents, and managing mail distribution
Check and control visitor access while adjusting security procedures as necessary
Ensure smooth operations by engaging in clear and concise communication with other departments
Respond to queries and address grievances or direct them to the relevant staff members

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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