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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Compensation
Comprehensive Benefit Packages
Hotel Room Discounts
Food and beverage discounts
Professional development opportunities
Advancement opportunities
Job Description
DelMonte Hotel Group is a reputable leader in the hospitality industry known for its commitment to excellence and its distinctive lifestyle brand hotels. With a flair for combining Spanish roots, European soul, and a global mindset, the company offers unique and culturally rich experiences for its guests. The DelMonte Hotel Group places great emphasis on attention to detail as a core value, believing that the smallest touches can make a significant difference in guest satisfaction. This philosophy is exemplified in its AC Hotels brand, which fuses art, design, and culture to create an elegant and inviting atmosphere where beauty is... Show More
Job Requirements
- High school diploma or general education degree (GED)
- 1 to 3 months related experience
- solid organizational, time-management and prioritization skills
- exceptional customer service skills
- ability to multi-task in a fast-paced environment
- basic computer and administrative skills
- availability to work a flexible schedule
- maintain a valid driver’s license with no major violations
Job Qualifications
- High school diploma or general education degree (GED)
- 1 to 3 months related experience
- solid organizational, time-management and prioritization skills
- exceptional customer service skills
- ability to multi-task in a fast-paced environment
- basic computer and administrative skills
- availability to work a flexible schedule
- maintain a valid driver’s license with no major violations
Job Duties
- Greet, register, and assign rooms to guests
- answer telephone
- post charges including room, food, and telephone
- compute bill, collect payment, and make change for guests
- make and confirm reservations
- monitor room availability and block rooms
- program wake-up calls
- handle guest mail and messages
- perform check-out services
- open and close shifts making cash drops as necessary
- maintain market stock and coffee area
- provide guests with information on hotel services and amenities
- provide guests with directions and local area information
- ensure cleanliness of front office, lobby, and surrounding areas
- assist in checking fixtures and equipment for proper operations and report deficiencies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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