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Front Desk Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $13.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Career development opportunities

Job Description

Motel 6 New Braunfels is a well-established budget-friendly hotel chain known for providing clean, comfortable, and affordable accommodations across the United States. Located in the vibrant city of New Braunfels, Texas, this Motel 6 location caters to a diverse clientele including families, business travelers, and tourists visiting the area. The property prides itself on delivering exceptional customer service and maintaining high hospitality standards to ensure each guest's stay is both enjoyable and hassle-free. Operating as a trusted name in the lodging industry, Motel 6 New Braunfels continues to attract a steady flow of visitors by emphasizing a welcoming atmosphere and... Show More

Job Requirements

  • high school diploma or equivalent
  • prior customer service experience
  • computer proficiency
  • strong multitasking skills
  • problem identification and resolution skills
  • availability to work flexible hours including nights and weekends
  • ability to work in person

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in customer service preferred
  • basic computer skills
  • effective communication skills
  • ability to multitask and prioritize
  • problem-solving abilities
  • proficiency in Spanish preferred

Job Duties

  • manage guest check-ins and check-outs
  • greet guests with a friendly and professional demeanor
  • respond promptly to guest inquiries and resolve issues
  • maintain accurate reservation and payment records
  • provide information about hotel amenities and local attractions
  • coordinate with housekeeping and maintenance for room readiness
  • handle phone calls and direct guest communications

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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