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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
short term disability
long term disability
Pet insurance
Gym membership discounts
Paid Time Off
Paid holidays
401k plan with company match
Employee Discounts
Job Description
Shamin Hotels is a premier hotel ownership and management company that has grown significantly since its founding in 1978. Established by P.C. Amin and B.N. Shah, the company began with the ambitious purchase of a bankrupt hotel in Lumberton, North Carolina. Their shared vision and entrepreneurial spirit laid the foundation for Shamin Hotels, which has developed into the largest hotel owner and operator in Virginia, with over 70 hotels across multiple states. The company is renowned for its commitment to excellence, warm hospitality, and fostering a work environment centered on teamwork and growth opportunities. Shamin Hotels places a strong emphasis... Show More
Job Requirements
- High school diploma or GED certification or equivalent combination of education and experience
- Proven experience as a front desk agent preferred
- Prioritization and time management skills required
- Attention to detail skills required
- Reliable mode of transportation required
- Ability to work effectively in a team environment
- Strong communication and interpersonal skills
Job Qualifications
- Proven experience as a front desk agent preferred
- Prioritization and time management skills required
- Working quickly without compromising quality
- Attention to detail skills required
- Reliable mode of transportation required
- High school diploma or GED certification or equivalent combination of education and experience
Job Duties
- Greet, register, and assign rooms to guests
- Issue room keys and provide escort instructions
- Date-stamp, sort, and rack incoming mail and messages
- Transmit and receive messages using telephone, fax, and switchboard
- Answer inquiries about hotel services, registration, and local attractions
- Keep records of room availability and guests' accounts
- Compute bills, collect payments and make change
- Make, confirm, and cancel guest reservations
- Post charges for room, food, liquor, or telephone
- Make transportation, restaurant, or entertainment reservations
- Deposit guest valuables in hotel safe
- Order complimentary items for special guests
- Enforce hotel credit policies
- Account for cash and make deposits
- Communicate effectively with other hotel departments
- Greet guests warmly and cross sell other hotels
- Perform other related duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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