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Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) Plan
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
The Cove on Ormond Beach, a prestigious Hilton Vacation Club property, is renowned for providing memorable and exceptional guest experiences in a serene beachside setting. As part of the Hilton Vacation Club family, The Cove offers a blend of comfort, luxury, and welcoming hospitality to its guests and owners. This property is dedicated to upholding the exceptional standards synonymous with the Hilton brand, making it a sought-after destination for travelers seeking quality accommodations and outstanding service. With its beautiful location on Ormond Beach, this establishment combines coastal charm with modern amenities, ensuring every guest feels valued from the moment they... Show More
Job Requirements
- Prior customer service experience
- A professional demeanor
- Proficient in the English language, both verbally and in writing
- Ability to multi-task responsibilities and prioritize
- Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands
Job Qualifications
- Prior customer service experience
- A professional demeanor
- Proficient in the English language, both verbally and in writing
- Ability to multi-task responsibilities and prioritize
- Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands
- Previous front desk clerk experience preferred
- Cash handling preferred
Job Duties
- Check in and out owners and guests
- Respond to guests' requests
- Assists guests with reservations or changes
- Generates invoices and collects payments
- Maintains safety deposit boxes
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
- Work as a team with co-workers to complete checklists and daily duties
- Prepares and consistently restocks the front desk with supplies
- Other duties as requested by your leader
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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