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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Equity LifeStyle Properties (ELS) is a leading owner and operator of manufactured home communities, RV resorts, and campgrounds across the United States and Canada. With a culture centered on recognition and a strong reputation for excellence, ELS is committed to providing an outstanding living experience for its residents and guests while fostering a supportive and career-enhancing workplace. Headquartered in the United States, ELS prides itself on its dedication to community engagement, sustainable practices, and delivering exceptional guest services. The company is focused on maintaining high standards in hospitality and operations, creating environments where families and individuals can enjoy quality living... Show More
Job Requirements
- High school diploma or equivalent experience
- 1+ years of experience in customer service
- strong organizational skills
- attention to detail
- computer literacy
- ability to learn new systems
Job Qualifications
- High school diploma or equivalent experience
- 1+ years of experience in customer service with exceptional customer service skills
- strong organizational skills and meticulous attention to detail
- computer literacy and the ability to learn new systems
Job Duties
- Greet customers enthusiastically in person and on the phone
- act as the property liaison and provide guests and residents with information, responding to questions regarding the community in person
- receive payments for reservations
- partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner
- escalate complaints to management for instruction
- ensure customer satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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