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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $13.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
supportive work environment
Job Description
Our hotel, located in the heart of Killeen, TX, prides itself on delivering exceptional guest experiences through personalized service and a warm, welcoming atmosphere. As a well-established establishment in the hospitality industry, we are committed to maintaining high standards of comfort and convenience for all guests, whether they're traveling for business or leisure. Our team is dedicated to creating an inviting environment where guests feel valued and cared for from the moment they arrive until their departure. We invest in our staff by fostering a collaborative and supportive workplace culture that prioritizes professional growth and excellent customer service.
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Job Requirements
- ability to commute to killeen, tx 76542
- willingness to relocate to killeen, tx 76542 before starting work
- ability to work flexible part-time hours including nights, weekends, and holidays
- basic proficiency in using phone systems and hotel software
- strong communication skills
- attention to detail
- previous experience in hospitality or customer service preferred
Job Qualifications
- previous experience in hotel or resort front desk operations is preferred
- familiarity with hotel management software is a plus
- bilingual candidates are highly encouraged to apply to better serve our diverse clientele
- strong customer service skills with a focus on hospitality and guest relations
- excellent phone etiquette and communication skills
- ability to work flexible hours, including nights, weekends, and holidays as needed
- attention to detail and ability to multitask in a fast-paced environment
Job Duties
- greet guests upon arrival with a warm and welcoming demeanor
- manage the check-in and check-out processes efficiently, ensuring accuracy in guest information
- handle guest inquiries and resolve any issues promptly to ensure guest satisfaction
- maintain knowledge of hotel services, amenities, and local attractions to assist guests effectively
- process payments and maintain accurate records of transactions
- perform night audit duties as required, ensuring all financial transactions are balanced
- utilize phone systems to manage incoming calls and provide information to guests
- collaborate with other hotel departments to enhance the overall guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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