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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.00 - $11.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Uniform allowance
Job Description
Our esteemed hotel is dedicated to providing exceptional guest experiences through unmatched hospitality and professional service. Nestled in a prime location, our establishment offers a welcoming environment for travelers from around the world seeking comfort and convenience. Renowned for its commitment to quality and attention to detail, the hotel continuously strives to exceed guest expectations and foster memorable stays.
We are currently seeking a friendly and reliable Front Desk Clerk to join our dynamic team. This role is central to our operations as the first point of contact for guests, requiring a warm and professional demeanor to ensure every ... Show More
We are currently seeking a friendly and reliable Front Desk Clerk to join our dynamic team. This role is central to our operations as the first point of contact for guests, requiring a warm and professional demeanor to ensure every ... Show More
Job Requirements
- High school qualification or equivalent
- Previous hospitality experience
- Friendly and reliable personality
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible hours including evenings weekends and holidays
Job Qualifications
- High school qualification or equivalent
- Previous hospitality experience is advantageous
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to handle guest inquiries and complaints professionally
- Familiarity with reservation and front desk management software
- Ability to work in a fast-paced environment and maintain composure under pressure
Job Duties
- Checking guest in and out of the hotel
- Managing and receiving reservations made online or by phone
- Verifying guest payment methods during check in
- Assigning rooms to guests and informing them of any special offers or promotions
- Providing guests with information about the hotel and local attractions
- Serving as a host at conferences and events held at the hotel
- Maintaining positive guest relations at all times
- Communicating with housekeeping maintenance and other staff to ensure guests needs are met
- Communicating with staff on previous shift to manage guests arrivals and reservations
- Doing laundry when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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