Marriott International, Inc logo

Front Desk Clerk

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $27.44
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
diversity and inclusion

Job Description

JW Marriott Chicago is an esteemed luxury hotel located in the heart of downtown Chicago at 151 W Adams St. As part of the JW Marriott brand under Marriott International, this hotel boasts a reputation for exemplary hospitality and service excellence. JW Marriott is recognized for blending tradition and innovation, delivering personalized guest experiences in a sophisticated environment. The hotel operates with a commitment to luxury, comfort, and holistic wellbeing for guests and employees alike, fostering an environment where talent and diversity are treasured. Known for its global presence with over 100 prestigious locations, JW Marriott hotels stand as a... Show More

Job Requirements

  • High school diploma or equivalent
  • No previous supervisory experience required
  • Open availability with flexible shifts
  • Ability to handle cash and balance registers accurately
  • Ability to communicate effectively in English
  • Physically able to stand, walk, and lift objects up to 10 pounds
  • Commitment to uphold company policies and confidentiality standards

Job Qualifications

  • High school diploma or GED equivalent
  • Previous hotel or luxury customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work flexible shifts
  • Strong attention to detail and problem-solving skills
  • Professional appearance and demeanor
  • Ability to stand or walk for extended periods

Job Duties

  • Process guest check-in and check-out by confirming reservations
  • Assign rooms and issue room keys
  • Handle payments including cash, checks, debit, and credit cards
  • Coordinate with housekeeping to ensure rooms are guest-ready
  • Manage guest inquiries, requests, and messages
  • Prepare and balance daily reports and cash registers
  • Provide guests with directions and information about hotel facilities and local attractions

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Job Qualifications

Experience

No experience required

Job Location

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