Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $28.18
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diverse and inclusive workplace
Job Description
The Oakland Marriott City Center is a distinguished hotel located in the heart of Oakland, California. As part of Marriott International, one of the world's leading hospitality companies, this establishment offers a luxurious, welcoming experience to its guests. With a prime location at 1001 Broadway, the hotel serves both business and leisure travelers, providing exceptional service, sophisticated accommodations, and convenient amenities. Marriott International is committed to diversity, inclusion, and creating an environment where every associate can thrive. The Oakland Marriott City Center embodies these principles by fostering a culture of respect, innovation, and genuine care for guests and employees alike.Show More
Job Requirements
- high school diploma or GED equivalent
- ability to process payments and handle cash accurately
- effective communication skills
- ability to stand, sit, or walk for prolonged periods
- ability to lift, carry, push, or pull objects up to 10 pounds
- willingness to adhere to company policies and procedures
- capacity to maintain confidentiality
- availability to work full time
- ability to use computer systems for reporting and transactions
Job Qualifications
- high school diploma or GED equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- basic math and cash handling skills
- ability to work in a fast-paced environment
- strong interpersonal skills
- commitment to providing excellent guest service
Job Duties
- process all guest check-ins by confirming reservations, assigning room, and issuing room keys
- process all guest payments including cash, checks, debit, and credit
- handle all guest check-outs, resolve late and disputed charges
- answer and process guest calls, messages, requests, questions, and concerns
- coordinate with housekeeping to ensure rooms are ready for check-in
- communicate parking procedures and dispatch bell or valet staff
- provide guests with directions and information about the hotel and local area
- run and verify daily reports of arrivals and departures
- complete cashier and closing reports
- count and balance cash bank at beginning and end of shifts
- follow all safety and security policies and procedures
- maintain professional appearance and confidentiality
- welcome and assist guests, including individuals with disabilities
- communicate with clear and professional language
- comply with quality assurance standards
- stand, sit, or walk for extended periods
- perform other reasonable duties as assigned
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
No experience required
Job Location
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