Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
tutition assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord is a reputable hotel management company known for delivering exceptional hospitality experiences through its commitment to quality, integrity, and community values. Specializing in hotel operations, Concord emphasizes not only guest satisfaction but also creating a supportive and engaging work environment for its employees. The company fosters a culture built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. Concord strives to hire the best associates in the market and follows an Associate First policy, ensuring every team member feels valued and supported. The company offers competitive wages and a comprehensive benefits package to full-time associates, including medical, dental, vision... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or hospitality preferred
- ability to handle cash transactions accurately
- strong communication skills
- ability to work flexible hours including weekends and holidays
- maintain professionalism under pressure
- basic computer proficiency
Job Qualifications
- high school diploma or equivalent
- excellent communication and interpersonal skills
- prior experience in customer service or hospitality preferred
- ability to handle cash transactions accurately
- strong problem-solving skills
- knowledge of hotel reservation systems is a plus
- ability to work flexible shifts including evenings, weekends, and holidays
Job Duties
- assisting guests efficiently, courteously and professionally at all times
- maintain a high level of service and hospitality
- promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
- post guest charges, collect payments and follow all cash handling procedures
- handle guest mail and messages with respect to privacy and professionalism
- be knowledgeable of the hotel brand and various programs such as travel programs and special offers
- be a great communicator to various departments and management on guest comments and concerns
- respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
- have full knowledge of hotel safety and emergency procedures
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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