Hilton Grand Vacations logo

Hilton Grand Vacations

Front Desk Clerk

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities

Job Description

Hilton Grand Vacations is a distinguished leader in the hospitality industry, renowned for creating unforgettable experiences for both guests and team members alike. With a global community of more than 14,000 employees dedicated to delivering exceptional hospitality, the company fosters an inclusive culture that values the uniqueness of each individual. Hilton Grand Vacations prides itself on being an award-winning workplace that not only sets high standards in the resort and vacation ownership industry but also makes a positive impact in the communities where it operates. The company is committed to recognizing, rewarding, and supporting the achievements of its team members,... Show More

Job Requirements

  • Proficient English language skills
  • Knowledge of Microsoft Office 365
  • Ability to multi-task responsibilities and prioritize duties to meet organizational goals
  • 6 months of customer service experience
  • Open and flexible availability, including weekends and holidays

Job Qualifications

  • Proficient English language skills
  • Knowledge of Microsoft Office 365
  • Ability to multi-task responsibilities and prioritize duties to meet organizational goals
  • 6 months of customer service experience
  • Open and flexible availability, including weekends and holidays
  • Experience as a front desk/guest services agent
  • Experience handling credit card transactions
  • Background in resort hospitality or related industries

Job Duties

  • Greeting guests and owners on arrival
  • Checking in/out guests
  • Generating folios and collecting payments
  • Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel
  • Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information
  • Answering phones and directing calls
  • Performing other duties as assigned by your leader

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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