Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Job Description
The Coeur d'Alene Casino Resort Hotel is a renowned hospitality establishment located in the vibrant city of Coeur d'Alene. This premier destination offers guests a unique blend of luxury, comfort, and entertainment through its expansive casino, resort accommodations, dining options, and event facilities. As a prominent name within the tribal gaming and hospitality industry, the resort prides itself on delivering exceptional guest service while maintaining a welcoming, inclusive environment reflective of its rich tribal heritage. Operating as both a hotel and casino, the establishment draws a diverse clientele seeking memorable experiences, whether for leisure, business, or entertainment purposes. With a... Show More
Job Requirements
- High school diploma or equivalent
- must be 18 years of age or older
- Coeur d'Alene Tribal gaming license
- six months of related experience preferred
- previous customer service experience required
- six months cashiering experience required
- computer literacy especially keyboarding
- ability to work in a team environment
- strong communication skills
Job Qualifications
- Coeur d'Alene Tribal gaming license required
- high school diploma or equivalent required
- must be 18 years of age or older
- six months of previous related experience preferred
- previous customer service experience required
- at least six months cashiering experience required
- computer skills with emphasis on keyboarding required
- knowledge of Microsoft Word preferred
- ability to work well in a team environment
- conflict management and outcome influence skills preferred
- adept at multi-tasking
- able to develop solutions in complex situations
- skilled at following broad policies with minimal supervision
Job Duties
- Greet all customers of the Coeur d'Alene Casino Resort Hotel
- make reservations and check guests in and out of the hotel
- assign rooms based on requests and availability
- process payments including cash and credit cards accurately
- uphold tribal hospitality and customer service standards
- maintain confidentiality and security of company information
- manage front desk organization and cleanliness
- document guest requests and concerns for proper handling
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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