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Hilton Grand Vacations

Front Desk Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee recognition programs
Career development opportunities
inclusive work environment
Team member discounts
flexible scheduling

Job Description

Varsity Clubs South Bend, a part of Hilton Vacation Club, represents a premier hospitality establishment known for its exceptional service and themed resort experience. Located just one mile from the esteemed University of Notre Dame, this 86-room hotel captivates guests with an immersive backdrop rich in University memorabilia. As a proud member of the Hilton Grand Vacations family, Varsity Clubs South Bend stands as an award-winning workplace that emphasizes innovation, community engagement, and employee recognition. Their commitment to creating an encouraging and inclusive environment contributes to a fulfilling career experience for every team member. Joining this team means becoming a... Show More

Job Requirements

  • Proficient English language skills
  • knowledge of Microsoft Office 365
  • ability to multi-task responsibilities and prioritize duties
  • 6 months of customer service experience
  • open and flexible availability including weekends and holidays

Job Qualifications

  • Proficient English language skills
  • knowledge of Microsoft Office 365
  • ability to multi-task responsibilities and prioritize duties to meet organizational goals
  • 6 months of customer service experience
  • open and flexible availability including weekends and holidays
  • experience as a front desk/guest services agent preferred
  • experience handling credit card transactions preferred
  • background in resort hospitality or related industries preferred

Job Duties

  • Greeting guests and owners on arrival
  • checking in/out guests
  • generating folios and collecting payments
  • receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel
  • preparing and consistently restocking the front desk with supplies including preparing arrival packets and area information
  • answering phones and directing calls
  • performing other duties as assigned by your leader

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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