Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities
Job Description
Island View Casino & Beach Resort Hotels are renowned for their vibrant atmosphere and exceptional guest experiences. Located in a picturesque setting near the beach, these hotels combine luxury accommodations with the excitement of casino gaming and numerous dining options. The resort caters to a diverse range of guests, from leisure travelers looking for relaxation and entertainment to business visitors seeking top-tier amenities and professional service. The property prides itself on a welcoming environment, outstanding customer support, and a variety of recreational activities that guests can enjoy. With multiple hotels under the Island View brand, the company is committed to... Show More
Job Requirements
- high school diploma or equivalent
- experience in customer service or related field
- ability to work flexible hours including weekends and holidays
- basic computer skills
- professional appearance and demeanor
- excellent verbal and written communication skills
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service or front desk operations preferred
- excellent communication and interpersonal skills
- ability to handle cash and payment processing accurately
- proficiency in telephone etiquette
- strong multitasking and organizational skills
Job Duties
- greet and welcome guests
- check guests in and out of assigned rooms
- manage online and telephone bookings
- verify guests payment methods during check-in
- use proper telephone techniques and etiquette
- provide guests with information about hotel, casino, and restaurants
- inform guests about hours of operation, special events, and promotions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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