Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.18
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
diversity and inclusion programs
Job Description
Marriott International, a global leader in the hospitality industry, is renowned for its commitment to providing exceptional guest experiences and fostering a diverse and inclusive workplace. Among its prestigious portfolio of brands, JW Marriott stands out as a symbol of luxury, elegance, and outstanding service. The Oakland Marriott City Center, located at 1001 Broadway in Oakland, California, is part of this distinguished family of hotels. This establishment is dedicated to delivering comfort, convenience, and a memorable stay to every guest. With a prime location in the heart of Oakland, the hotel caters to both business and leisure travelers seeking a... Show More
Job Requirements
- High school diploma or equivalent
- No prior related work experience needed
- No supervisory experience required
- Ability to speak and write clearly in English
- Strong interpersonal skills
- Ability to stand, sit or walk for extended periods
- Ability to lift or move objects weighing up to 10 pounds without assistance
Job Qualifications
- High school diploma or equivalent general educational development (GED) certificate
- No previous related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service skills
- Ability to stand or walk for long periods
- Capacity to handle cash transactions accurately
Job Duties
- Process all guest check-in records including reservation confirmation, room assignment, and key issuance
- Manage all payment types including accommodation charges, cash, checks, debit and credit cards
- Process guest check-outs including disputed charges and late departures
- Respond to guest calls, messages, requests, inquiries, and concerns promptly and professionally
- Coordinate with Housekeeping to ensure rooms are in perfect condition for guest arrival
- Communicate parking procedures to guests and coordinate bell or service staff as needed
- Provide directions and information about the hotel and local points of interest
Job Qualifications
Experience
No experience required
Job Location
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