Marriott International, Inc logo

Front Desk Clerk

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $31.95
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
discounted hotel stays
employee recognition programs
Training and development opportunities
retirement plans

Job Description

San Jose Marriott is a prestigious hotel located in the heart of San Jose, California, offering a welcoming environment for travelers and guests from around the world. This property is part of Marriott International, one of the world's leading hospitality companies known for its commitment to excellence, quality service, and creating memorable guest experiences. The San Jose Marriott is renowned for its comfortable accommodations, exceptional guest services, and prime location on South Market Street, making it a preferred choice for both business and leisure travelers. As a full-service hotel operating with dedication and professionalism, it upholds Marriott's global standards and... Show More

Job Requirements

  • high school diploma or g.e.d. equivalent
  • ability to stand, sit, or walk for an extended period of time
  • ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • ability to follow all company safety and security policies and procedures
  • ability to maintain confidentiality of proprietary information
  • ability to speak with others using clear and professional language
  • ability to answer telephones using appropriate etiquette

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • no related work experience
  • no supervisory experience
  • none license or certification

Job Duties

  • process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
  • process all payment types such as room charges, cash, checks, debit, or credit
  • process all check-outs including resolving any late and disputed charges
  • answer, record, and process all guest calls, messages, requests, questions, or concerns
  • coordinate with housekeeping to track readiness of rooms for check-in
  • communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
  • supply guests with directions and information regarding property and local areas of interest

Job Qualifications

Experience

No experience required

Job Location

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