Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Career development programs
Flexible Schedule
Job Description
Varsity Clubs South Bend, a Hilton Vacation Club, stands as a distinguished resort located just one mile from the University of Notre Dame. This 86-room hotel uniquely embraces a thematic backdrop inspired by the memorabilia of the University, creating a captivating and nostalgic atmosphere for guests. As part of Hilton Grand Vacations, Varsity Clubs South Bend offers more than just a place to stay; it delivers an award-winning hospitality experience supported by a broad commitment to innovation, community engagement, and employee recognition. Hilton Grand Vacations is known for its dedication to cultivating a workplace where every team member can thrive... Show More
Job Requirements
- High school diploma or equivalent
- At least six months of customer service experience
- Proficient English language skills
- Knowledge of Microsoft Office 365
- Ability to multi-task and prioritize duties
- Open and flexible availability including weekends and holidays
Job Qualifications
- Proficient English language skills
- Knowledge of Microsoft Office 365
- Ability to multi-task responsibilities and prioritize duties to meet organizational goals
- Customer service experience of at least six months
- Open and flexible availability, including weekends and holidays
- Preferred experience as a Front Desk or Guest Services Agent
- Preferred experience handling credit card transactions
- Preferred background in resort hospitality or related industries
Job Duties
- Greeting guests and owners on arrival
- Checking in/out guests
- Generating folios and collecting payments
- Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel
- Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information
- Answering phones and directing calls
- Performing other duties as assigned by your leader
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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