FRONT DESK CHECK IN/OUT (Jeffersonville & New Albany) (9705)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
FSA and HSA accounts
Paid vacation and sick day
Paid holidays
Annual uniform allowance
Employee Discounts
Life insurance
long term disability insurance
Job Description
First Urology, PSC is recognized as the largest urologic provider serving the greater Louisville and southern Indiana communities. Specializing in comprehensive urologic healthcare, First Urology offers expert treatments and services tailored for men, women, and children of all ages. The practice is committed to improving patient outcomes and enhancing quality of life through advanced medical care. One of the pioneering aspects of First Urology is its use of cutting-edge technology, such as High Intensity Focused Ultrasound (HIFU), which has revolutionized prostate cancer treatment by allowing precise targeting of cancerous tissues while preserving normal bladder and erectile functions. In fact, First... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience as a medical receptionist and/or medical assistant
- Knowledge of medical terminology
- Knowledge and understanding of HIPAA requirements
- Two years of full-time experience working in a professional office environment
- Excellent written and verbal command of English
- Demonstrated data entry skills
- Advanced software use, including Microsoft Office
- Excellent customer service skills
- Ability to be compassionate
- Successful clearance screen through the Office of Inspector General (OIG) for federal health programs
Job Qualifications
- Minimum of 1 year experience a medical receptionist and/or medical assistant
- Knowledge of medical terminology
- Knowledge and understanding of HIPAA requirements
- Two years of full-time experience working in a professional office environment
- Excellent written and verbal command of English
- Demonstrated data entry skills, advanced software use, including Microsoft Office
- Excellent customer service skills and ability to be compassionate
- Successful clearance screen through the Office of Inspector General (OIG) for federal health programs
Job Duties
- Acknowledge all patients in a professional and timely manner
- Exhibit excellent customer service internally with patients and other external contacts
- Educate patients regarding upcoming visits, locations, times, etc.
- Provide a variety of information
- Accurately document all conversations, calls and actions in the patient's electronic medical record and any supporting log
- Verify billing items are correct and approved
- Refer unresolved patient issues to designated departments for further investigation
- Schedule appointments for follow-ups and established patients
- Verify insurance and obtain authorizations
- Provide patients with lab orders at checkout
- Coordinate doctor-to-doctor referrals
- Enter labs and scan into patient charts
- Maintain an organized lobby during open hours
- Maintain established productivity benchmarks to meet goals in a fast-paced, stressful environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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