Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Historic Davenport Hotel, Autograph Collection is a prestigious and iconic hotel located in Spokane, Washington. Known for its rich history, stunning architecture, and luxurious amenities, it is a sought-after destination for both business and leisure travelers. The hotel exemplifies elegance and tradition, having served countless guests throughout its longstanding history. It offers a unique blend of historic charm and modern luxury that sets it apart in the hospitality industry. The Historic Davenport Hotel is committed to exceptional guest service and is recognized as a vital part of Spokane's hospitality landscape.

As an establishment, the hotel values the profession... Show More

Job Requirements

  • High school diploma or equivalent
  • prior cash handling experience
  • exceptional communication skills
  • proficiency in computer use
  • flexibility to work weekends and holidays
  • strong problem-solving skills
  • ability to multitask in a busy environment
  • customer service experience preferred
  • knowledge of hotel operations beneficial

Job Qualifications

  • High school diploma or equivalent
  • prior cash handling experience necessary
  • exceptional communication skills
  • very good computer skills
  • ability to work flexible hours including weekends and holidays
  • strong problem-solving skills
  • ability to multitask and work in a fast-paced environment
  • experience in customer service is preferred
  • knowledge of hotel or resort operations is a plus

Job Duties

  • Greet and welcome guests with a warm and friendly attitude, creating a positive first impression
  • efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail
  • provide information about hotel facilities, services, and local attractions
  • respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner
  • process guest payments and maintain accurate records
  • coordinate with other departments to fulfill guest requests and ensure a seamless guest experience
  • maintain the cleanliness and organization of the front desk area
  • assist in administrative tasks, such as answering phone calls and handling reservations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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