Davidson Hospitality Group logo

Front Desk Butler

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Historic Davenport Hotel, Autograph Collection, located in Spokane, Washington, is an iconic and prestigious hotel celebrated for its rich history, stunning architecture, and luxurious amenities. This esteemed hotel has long been a sought-after destination for both business and leisure travelers, offering an exceptional hospitality experience marked by unmatched elegance and superior guest service. As part of the Autograph Collection, the Davenport Hotel holds a special place in the hospitality landscape, blending timeless charm with modern comfort to create an environment where guests can enjoy a memorable stay.

The hotel prides itself on a commitment to excellence, fostering an envi... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior cash handling experience necessary
  • Exceptional communication skills
  • Very good computer skills
  • Ability to work flexible hours including weekends and holidays
  • Strong problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Experience in customer service is preferred
  • Knowledge of hotel or resort operations is a plus

Job Qualifications

  • High school diploma or equivalent
  • Exceptional communication skills
  • Very good computer skills
  • Experience in customer service is preferred
  • Knowledge of hotel or resort operations is a plus
  • Strong problem-solving skills
  • Ability to multitask and work in a fast-paced environment

Job Duties

  • Greet and welcome guests with a warm and friendly attitude, creating a positive first impression
  • Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail
  • Provide information about hotel facilities, services, and local attractions
  • Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner
  • Process guest payments and maintain accurate records
  • Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience
  • Maintain the cleanliness and organization of the front desk area
  • Assist in administrative tasks, such as answering phone calls and handling reservations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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