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Masis Staffing Solutions logo

Front Desk- Bilingual

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Our company is dedicated to providing exceptional service and hospitality to all who interact with us. We understand that the first point of contact plays a crucial role in creating a lasting positive impression, and as such, we prioritize having a friendly, professional, and efficient front desk team. The establishment prides itself on maintaining a welcoming environment at its main entrance, where guests, clients, and visitors feel valued and attended to from the moment they arrive. As a prominent organization in our field, we continue to invest in skilled personnel who helps us uphold our reputation for excellent customer service... Show More

Job Requirements

  • 1-year proven experience as front desk representative, agent or relevant position
  • experience with office machines (e.g. fax, printer etc.)
  • bilingual is a must
  • knowledge of MS Office (especially Excel and Word)
  • good organizational and multi-tasking abilities
  • problem-solving skills
  • customer service orientation

Job Qualifications

  • 1-year proven experience as front desk representative, agent or relevant position
  • experience with office machines (e.g. fax, printer etc.)
  • bilingual is a must
  • knowledge of MS Office (especially Excel and Word)
  • good organizational and multi-tasking abilities
  • problem-solving skills
  • customer service orientation

Job Duties

  • keep front desk tidy and presentable with all necessary material
  • greet and welcome guests
  • answer questions and address complaints
  • answer all incoming calls and redirect them or keep messages
  • receive letters, packages etc. and distribute them
  • prepare outgoing mail by drafting correspondence, securing parcels etc.
  • check, sort and forward emails
  • monitor office supplies and place orders when necessary
  • keep updated records and files
  • take up other duties as assigned (travel arrangements, schedules etc.)

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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