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Front Desk Attendant - Columbia Gym

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
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Benefits

Opportunities for professional development and advancement
Sick Time
Vacation Time
401K incentive savings plan
CA Fit & Play membership
Employee Discounts

Job Description

Columbia Association is a vibrant and inclusive community dedicated to promoting health, wellness, and fitness excellence. Located in Columbia, Maryland, Columbia Association offers premier recreational and fitness facilities that cater to a diverse member base. With a commitment to fostering an inviting and supportive environment, the association plays a pivotal role in helping individuals of all ages and backgrounds achieve their wellness objectives. Their expansive services include aquatic centers, athletic fields, community programs, and fitness classes designed to promote active, healthy lifestyles.

As a front desk attendant at Columbia Association, you will be the welcoming face and first poi... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work up to 28 hours per week including evenings and weekends
  • Minimum commitment of two shifts per week
  • Strong communication skills
  • Customer service experience preferred
  • Ability to maintain a clean and organized work environment
  • Basic administrative skills
  • Positive and friendly demeanor

Job Qualifications

  • Previous customer service experience in a hospitality, fitness, or related industry is preferred
  • Passion for fitness and a genuine desire to help others succeed on their fitness journeys
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment
  • Strong attention to detail and a commitment to maintaining cleanliness and organization
  • Positive attitude and enthusiasm for providing exceptional service to members
  • Ability to work flexible hours, including evenings and weekends

Job Duties

  • Greet all members and guests with a friendly and welcoming demeanor
  • Build strong connections and relationships with members to foster a sense of community
  • Act as a fitness concierge, assisting members in achieving their fitness goals by promoting and suggesting appropriate fitness services
  • Maintain a clean and organized front desk area and locker rooms to uphold the club's standards of cleanliness
  • Assist with administrative tasks such as member check-ins, registration, and answering phone calls
  • Provide information about club facilities, programs, and services to both members and prospective members
  • Handle member inquiries, feedback, and concerns in a professional and courteous manner
  • Collaborate with other team members to ensure a seamless and positive experience for all members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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