Front Desk Attendant - Columbia Athletic Club

Columbia, MD, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Free Fit & Play membership

Wellness benefits with perks

paid leave

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401(k) Plan

Job Description

Columbia Association is a vibrant and inclusive community dedicated to promoting health, wellness, and fitness excellence. As a well-established organization, the Columbia Association operates the Columbia Athletic Club, a premier facility focused on providing top-notch amenities and services designed to support members in their fitness journeys. This community-centered organization values creating an environment where every individual feels welcome, supported, and motivated to achieve their health and wellness goals through access to comprehensive fitness programs and exceptional customer service.

The Columbia Athletic Club seeks to hire a passionate and customer-focused Front Desk Attendant who will play a crucial role in e... Show More

Job Requirements

High school diploma or equivalent
Previous customer service experience
Strong communication skills
Ability to multitask in a fast-paced environment
Attention to detail
Positive attitude
Availability to work flexible hours including evenings and weekends

Job Qualifications

Previous customer service experience in a hospitality, fitness, or related industry is preferred
Passion for fitness and a genuine desire to help others succeed on their fitness journeys
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Strong attention to detail and a commitment to maintaining cleanliness and organization
Positive attitude and enthusiasm for providing exceptional service to members
Ability to work flexible hours, including evenings and weekends

Job Duties

Greet all members and guests with a friendly and welcoming attitude
Build strong connections and relationships with members to foster a sense of community
Act as a fitness concierge, assisting members in achieving their fitness goals by promoting and suggesting appropriate fitness services
Maintain a clean and organized front desk area and locker rooms to uphold the club's standards of cleanliness
Assist with administrative tasks such as member check-ins, registration, and answering phone calls
Provide information about club facilities, programs, and services to both members and prospective members
Handle member inquiries, feedback, and concerns in a professional and courteous manner
Collaborate with other team members to ensure a seamless and positive experience for all members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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