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Job Overview
Employment Type
Part-time
Hourly
Benefits
flexible schedule
part-time hours
friendly work environment
Employee Discounts
Training and development opportunities
Job Description
Vetta Sports is a premier indoor sports facility located in Saint Charles, MO, dedicated to providing a wide array of athletic programs, leagues, and recreational opportunities for individuals and families in the community. Known for its vibrant atmosphere and commitment to promoting an active lifestyle, Vetta Sports offers facilities for sports such as basketball, volleyball, soccer, and more. This establishment is designed to be a welcoming hub where athletes of all skill levels can train, compete, and enjoy themselves in a safe and friendly environment. With its state-of-the-art courts, experienced instructors, and diverse programs, Vetta Sports has become a staple... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or front desk role preferred
- Excellent verbal communication skills
- Strong interpersonal and problem-solving abilities
- Ability to multitask efficiently
- Basic computer skills and the ability to learn new software
- Ability to handle cash transactions accurately
- Reliable and punctual
- Ability to stand for extended periods and perform light lifting
- Must pass a comprehensive background check
Job Qualifications
- Previous experience in a customer service, hospitality, or front desk role is preferred
- Excellent verbal communication and interpersonal skills
- A naturally enthusiastic, friendly, and approachable demeanor
- Strong organizational skills and attention to detail
- Ability to multitask effectively in a fast-paced environment
- Proficiency with computer systems, including reservation and registration software or the ability to quickly learn new systems
- Ability to handle cash and process payments accurately
- Reliable and punctual, with a strong work ethic
- Must pass a comprehensive background check
Job Duties
- Warm welcome: enthusiastically greet all members and guests upon arrival, creating a positive and welcoming first impression
- Member assistance: provide exceptional customer service by answering member questions clearly and accurately regarding programs, classes, schedules, and facility amenities
- Phone and reservations: answer incoming calls professionally and efficiently manage court usage reservations, ensuring accurate booking and clear communication with members
- Registration support: assist members with the registration process for various programs, classes, and leagues, guiding them through forms and payment procedures
- Information management: stay informed about all Vetta Sports offerings, events, and policies to provide up-to-date information to members
- Problem solving: address member concerns and resolve minor issues promptly and courteously, or escalate to management when necessary
- Maintain environment: contribute to maintaining a safe, clean, and organized front desk and lobby area
- Administrative tasks: perform various administrative duties as assigned, which may include data entry, filing, and processing payments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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