International Sports Sciences Association logo

Front Desk Attendant

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $12.00 - $17.00
clock

Work Schedule

Flexible
diamond

Benefits

Bonus based on performance
Company parties
Dental Insurance
Employee Discounts
Flexible Schedule
free uniforms
Health Insurance
Opportunity for advancement

Job Description

UFC GYM is a globally recognized fitness brand known for its strong affiliation with mixed martial arts and commitment to health and fitness excellence. Founded through a partnership between the Ultimate Fighting Championship (UFC) and New Evolution Ventures (NEV), UFC GYM has established itself as a leader in fitness training that blends MMA-inspired conditioning with accessible, community-driven workouts. The company prides itself on creating an inclusive environment where members feel empowered to reach their full potential through structured training programs led by elite athletes and passionate professionals. UFC GYM operates numerous franchise locations, dedicated to providing high-quality fitness experiences that... Show More

Job Requirements

  • High school diploma or GED required
  • Current CPR/AED certification
  • Energetic and possess a friendly, outgoing personality and positive attitude
  • Possess strong interpersonal and communication skills, including telephone etiquette
  • Possess a strong customer service focus, diplomacy and professionalism
  • Understand and follow oral and written instructions
  • Able to multi-task and perform tasks with accuracy and attention to detail

Job Qualifications

  • High school diploma or GED required
  • Current CPR/AED certification
  • Energetic with a friendly, outgoing personality and positive attitude
  • Strong interpersonal and communication skills, including telephone etiquette
  • Strong customer service focus, diplomacy and professionalism
  • Ability to understand and follow oral and written instructions
  • Ability to multi-task and perform tasks with accuracy and attention to detail

Job Duties

  • Ensures that guests and members are warmly greeted and promptly assisted
  • Ensures incoming calls are answered in a professional and efficient manner
  • Ensures proper member check-in procedures are followed
  • Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
  • Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
  • Immediately reports or escalates to management any unsafe conditions or emergency situations
  • Keeps front desk and lobby neat and clean at all times
  • Monitors retail goals and ensures club is on track to meet and exceed assigned goals
  • Calls all past due members with Front Desk Representatives regarding late dues and down payments
  • Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location