Front Desk Attendant

Hammond, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Salary

Rate:

Range $22,831.82 - $27,176.14

Benefits

Equal opportunity employer

Positive work environment

team support

opportunities for development

Dynamic work schedule

Job Description

Triple Shift Entertainment is a vibrant entertainment company that emphasizes core values such as Spirit, Courage, Respect, Own It, and Excellence. It is a place where passion for leisure meets dedication to quality service and team camaraderie, aiming to create memorable experiences for all guests. At Triple Shift Entertainment, every team member plays an integral role in delivering outstanding customer service and ensuring that visitors enjoy a lively and welcoming environment. This company operates primarily in the entertainment and leisure sector, focusing on creating fun and engaging moments for guests who come to enjoy activities like bowling. They strive to... Show More

Job Requirements

Previous customer service experience
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems
Spirit
Flexibility to work varying shifts including evenings, weekends, and holidays
Excellent time management and the ability to prioritize tasks

Job Qualifications

Previous customer service experience
Excellence in interpersonal and communication skills
Familiarity with cash handling and point-of-sales systems
Ability to work varying shifts including evenings, weekends, and holidays
Excellent time management and the ability to prioritize tasks
Positive attitude and team-oriented mindset

Job Duties

Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs
Manage the scheduling of bowling lanes and equipment
Educate guests on lane availability, pricing, and any ongoing promotions
Respectfully assist guests in selecting appropriate equipment, such as shoes
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization such as shoes
Remove chipped and cracked bowling balls from racks as needed
Remove bowling balls from ball return and return to ball racks
Notify Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers
Use Courage to communicate customer concerns and complaints to manager on duty
Perform other duties as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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