Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Benefits
competitive pay
401K with company match
Health Insurance
Dental Insurance
Vision Insurance
Employer HSA contribution
Life insurance
Tuition Reimbursement
Paid Time Off
Holiday policy
Job Description
We are a well-established Dermatology office committed to providing exceptional skin care services and ensuring a positive patient experience. Our practice prides itself on creating a welcoming and professional environment where patients feel comfortable and cared for from the moment they enter the office. Serving multiple locations including Dunedin, Safety Harbor, and Clearwater, we emphasize a team-oriented approach and high standards of patient care. We are currently looking for a full-time Front Desk Receptionist to join our dynamic team. This role is vital as it serves as the first point of contact for our patients, helping to set the tone... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a medical office or dermatology setting preferred
- excellent communication skills
- strong organizational abilities
- proficiency in computer systems
- ability to multitask
- customer service orientation
- ability to remain calm under pressure
- physical ability to walk, stand, move equipment, and lift 20-25 pounds
Job Qualifications
- High school diploma or equivalent
- previous experience in a medical office or dermatology setting preferred
- familiarity with medical terminology is a plus
- excellent communication and interpersonal skills
- strong organizational abilities and attention to detail
- proficiency in using computer systems and basic office software
- ability to multitask and remain calm in a fast-paced environment
- customer-focused attitude with a commitment to exceptional service
- ability to handle patient concerns with patience and empathy
- willingness to learn and grow within the organization
Job Duties
- Greet and assist patients with a warm and welcoming demeanor
- manage patient check-ins and check-outs ensuring a smooth and efficient process
- answer phone calls, schedule appointments, and respond to inquiries professionally
- coordinate and schedule patient appointments using the office's scheduling system
- confirm upcoming appointments and provide necessary pre-visit instructions
- assist with patient registration and ensure accurate completion of paperwork
- verify and update patient information in the EMR system
- handle insurance verification and assist with billing inquiries
- collaborate with medical and administrative staff to ensure smooth daily operations
- maintain a clean, organized, and inviting reception area
- handle incoming and outgoing mail and other general administrative tasks
- provide information and directions to patients creating a comfortable environment
- address patient concerns and escalate issues as needed
- ensure patient confidentiality and uphold privacy standards
- manage appointment calendar and coordinate between multiple offices as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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