Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
competitive pay
401K with company match
Health Insurance
Dental Insurance
Vision Insurance
Employer HSA contribution
Life insurance
Tuition Reimbursement
Paid Time Off
Holiday policy
Job Description
Our dermatology office is a leading healthcare provider specializing in skin care and treatment for a diverse range of patients. We are committed to offering high-quality medical services through a caring and professional environment. Our goal is to create a welcoming space where patients feel comfortable and supported throughout their visit. As a dermatology office, we blend medical expertise with compassionate customer service to ensure the best possible outcomes for our clients. We employ advanced medical technology and an experienced team of healthcare professionals dedicated to skin health and wellness. Our patient-centered approach helps in delivering personalized treatment plans, and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a medical office or dermatology setting preferred
- familiarity with medical terminology is a plus
- excellent communication and interpersonal skills
- strong organizational abilities and attention to detail
- proficiency in using computer systems and basic office software
- ability to multitask and remain calm in a fast-paced environment
- customer-focused attitude with a commitment to delivering exceptional service
- ability to handle patient concerns and inquiries with patience and empathy
- must be able to spend a great deal of the day walking standing moving and manipulating equipment as well as lifting and moving objects equipment and supplies
- able to lift 20-25 pounds
- willingness to learn and grow within the organization
Job Qualifications
- High school diploma or equivalent
- previous experience in a medical office or dermatology setting preferred
- familiarity with medical terminology is a plus
- excellent communication and interpersonal skills
- strong organizational abilities and attention to detail
- proficiency in using computer systems and basic office software
- ability to multitask and remain calm in a fast-paced environment
- customer-focused attitude with a commitment to delivering exceptional service
- ability to handle patient concerns and inquiries with patience and empathy
- willingness to learn and grow within the organization
Job Duties
- Greet and assist patients with a warm and welcoming demeanor
- manage patient check-ins and check-outs ensuring a smooth and efficient process
- answer phone calls schedule appointments and respond to inquiries with professionalism and courtesy
- coordinate and schedule patient appointments using the office's scheduling system
- confirm upcoming appointments and provide necessary pre-visit instructions
- maintain an organized and up-to-date appointment calendar
- assist with patient registration and ensure accurate completion of necessary paperwork
- verify and update patient information in the electronic medical record system
- handle insurance verification and assist with billing inquiries
- collaborate with medical and administrative staff to ensure smooth daily operations
- manage and maintain the reception area keeping it clean organized and inviting
- handle incoming and outgoing mail as well as other general administrative tasks
- provide information and directions to patients creating a comfortable and stress-free environment
- address patient concerns and escalate issues to the appropriate staff when necessary
- ensure patient confidentiality and uphold privacy standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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