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Equinox Fitness logo

Front Desk Associates, Studio City

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.87
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Work Schedule

Day Shifts
Fixed Shifts

Job Description

Equinox Group is a premier collective of high-performance lifestyle brands known globally for their unique and inspiring experiences. With a portfolio that includes Equinox, SoulCycle, and Equinox Hotels, the company has established a strong presence in major cities across the United States as well as in London, Toronto, and Vancouver. Equinox is committed to delivering exceptional wellness and lifestyle services that help individuals maximize their potential in fitness, health, and overall living. The Group is well-regarded for its dedication to innovation, community, and high standards of service, making it a leader in the lifestyle and fitness industry.

The Front D... Show More

Job Requirements

  • Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
  • Must be able to perform pushing, pulling and lifting up to 50lbs at a time
  • Legal right to work in the United States

Job Qualifications

  • Minimum of 1 year in customer service or related experience preferred
  • High school diploma/GED required or equivalent work experience
  • Reliable
  • Professional
  • Computer literate
  • Energetic
  • Friendly
  • Preferably interested in health, fitness or sports
  • Friendly, vibrant and outgoing personality
  • Ability to effectively communicate in person, via email, and via phone

Job Duties

  • Professionally greet members and guests
  • Scan membership IDs upon members entrance
  • Answer phones professionally
  • Respond to member questions, concerns and discrepancies
  • Update members’ accounts if needed
  • Maintain an orderly and clean work area
  • Ability to work opening, closing, mid-day shifts
  • Ability to tour members
  • Provide the highest level of customer service to members, prospective members, and guests
  • Aid other departments with related tasks

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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