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EQUINOX

Front Desk Associates, Southport

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

competitive salary
Industry leading commission opportunities
Complimentary Club membership

Job Description

Equinox Group is a leading and rapidly expanding collective of the world’s most influential and differentiated lifestyle brands, renowned for promoting high performance living and wellness. The company’s portfolio includes Equinox, SoulCycle, and Equinox Hotels—brands recognized worldwide for inspiring members and employees to maximize their potential through innovative fitness and lifestyle experiences. With a presence in every major city across the United States and key international locations such as London, Toronto, and Vancouver, Equinox Group continues to lead industry trends with a disruptive approach to health, fashion, culture, and consumer behavior. Rooted in a culture that values humility, teamwork, and... Show More

Job Requirements

  • Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
  • must be able to perform pushing, pulling and lifting up to 50lbs at a time

Job Qualifications

  • Minimum of 1 year in customer service or related experience
  • high school diploma/GED required or equivalent work experience
  • reliable, professional, computer literate, energetic, and friendly
  • preferably interested in health, fitness, and/or sports
  • must be friendly, vibrant, and outgoing
  • must be able to effectively communicate in person, via email, and via phone

Job Duties

  • Professionally greet members and guests
  • scan membership IDs upon members entrance
  • answer phones professionally
  • respond to member questions, concerns and discrepancies
  • update members’ accounts if needed
  • maintain an orderly and clean work area
  • ability to work opening, closing, mid-day shifts
  • ability to tour members
  • provide the highest level of customer service to members, prospective members, and guests
  • aid other departments with other related tasks

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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