Front Desk Associates, Santa Monica East (New Club Opening)
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.87
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Complimentary Club membership
pay transparency
Job Description
Equinox Group is a globally recognized collective of premier lifestyle brands renowned for their commitment to high performance living and exceptional customer experiences. As a high growth company, Equinox operates a portfolio of influential and differentiated brands including Equinox gyms, SoulCycle studios, and Equinox Hotels. These brands are widely respected for inspiring and motivating their members and employees to lead healthier, more active lives. Equinox's presence extends across major cities in the United States as well as international locations such as London, Toronto, and Vancouver, making it a leader in lifestyle and fitness innovation worldwide.
Equinox is proud of... Show More
Equinox is proud of... Show More
Job Requirements
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling and lifting up to 50lbs at a time
Job Qualifications
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Job Duties
- Professionally greet members and guests
- Scan membership IDs upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members’ accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening, closing, mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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