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Equinox Fitness logo

Front Desk Associates, San Mateo

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.95
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

competitive salary
Industry leading commission opportunities
Complimentary Club membership
Perks and incentives with products and services
Paid Time Off
Health Insurance
Employee Discounts

Job Description

Equinox Group is a leading lifestyle company known for its innovative and high-performance fitness and wellness experiences. Founded with a focus on maximizing life, the Equinox portfolio includes not only the flagship Equinox fitness clubs but also associated brands such as SoulCycle and Equinox Hotels. Each brand is recognized for delivering inspirational and transformative experiences that motivate members and employees alike to push beyond limits and unlock their full potential. Equinox operates multiple locations across major cities in the United States as well as internationally in London, Toronto, and Vancouver, gaining a global reputation for excellence in fitness, luxury, and... Show More

Job Requirements

  • Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
  • must be able to perform pushing, pulling and lifting up to 50lbs at a time
  • must have legal right to work in the United States

Job Qualifications

  • Reliable
  • professional
  • computer literate
  • energetic
  • friendly
  • preferably interested in health, fitness, and/or sports
  • friendly, vibrant, and outgoing
  • able to effectively communicate in person, via email, and via phone

Job Duties

  • Professionally greet members and guests
  • scan membership IDs upon members entrance
  • answer phones professionally
  • respond to member questions, concerns and discrepancies
  • update members' accounts if needed
  • maintain an orderly and clean work area
  • ability to work opening/closing/mid-day shifts
  • ability to tour members
  • provide the highest level of customer service to members, prospective members, and guests
  • aid other departments with other related tasks

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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